Jewelry is shipped via Fed ex, and always requires an adult signature, unless an exception is requested, in which case we are exempt from liability.
Returns are considered on a case by case basis. Items custom built for you will not be returnable, although I'll work with you until we get it right! If you are unsure about your purchase and want a preview, just ask - I'll commit in writing to give you time to see the jewelry and return it if it isn't exactly what you are looking for.
I'm always looking for great stores to represent my work! If your customers love unique jewelry, and you don't mind taking the time to tell the story, then we should talk. Email me at firstname.lastname@example.org.